OUR RESPONSE. OUR RESPONSIBILITY
Car Rental COVID-19 FAQs
Is Enterprise open?
Yes. Enterprise is an essential services provider that remains open to meet critical transportation and personal mobility needs. We are committed and ready to help you get wherever you need to be.
What steps are being taken to clean rental cars?
Each rental vehicle at Enterprise is thoroughly cleaned between every rental and backed with our Complete Clean Pledge. This includes washing, vacuuming, general wipe down, and sanitising with a disinfectant that meets leading health authority requirements, with particular attention to more than 20-plus high-touch points. We also extend the Complete Clean Pledge to our shuttles (for airport locations) and neighborhood branches.
What is the current car rental process?
To help protect both customers and employees, we have modified our car rental process. This includes the addition of kerbside rentals at our locations to help promote social distancing by getting you quickly on your way while avoiding foot traffic in our locations.
Delivery is also offered at select car rental locations throughout the country. Please contact your rental branch for availability.
Whether you are picking your vehicle up kerbside, or if we deliver it to you, we’re committed to maintaining proper distance throughout the process.
How does car rental return work during the Coronavirus outbreak?
If you are currently renting a car with us, your local branch should be reaching out to you about options to return your rental vehicle. If you have any additional questions or are looking for more information, please call 0800 111 4312.
Can I modify, extend, or cancel my reservation?
You can modify or cancel your reservation via our website or mobile app. We have extended our existing no-fee cancellation policy to include customers with pre-paid rentals booked directly through us. To extend your car rental, you can click “Call to Extend Your Rental” in our mobile app. You can also call your rental branch or 0800 800 227 to extend your reservation.
For more information, please visit our COVID-19 FAQs page.
For additional questions, please visit our main car rental FAQs page.
Renting a Car at Southampton Central Train Station
Car Rental And Van Hire In Southampton City Docks
The busy port city of Southampton on the south coast of England is one of Britain's most important seaports. Its long association with majestic and luxurious ocean liners, including the RMS Queen Elizabeth, RMS Queen Victoria and the ill-fated RMS Titanic, have made it a famous name throughout the world. The city itself is very interesting and worth exploring, and Enterprise Rent-A-Car's Western Docks branch at Dock Gate 8 on Herbert Walker Avenue is well placed to offer arriving ship passengers an excellent range of hire cars and vans that are modern, reliable, stylish, fuel-efficient and ideal for getting around the city and beyond. Places of interest in the city include Southampton Maritime Museum, the Mayflower Theatre, Southampton City Art Gallery and the well-equipped Southampton Sports Centre. Shopping facilities in the city are also excellent and include the huge, city centre Westquay Retail Park. The city's parent county of Hampshire is also worth exploring, as it's home to many attractive and famous countryside areas that are easily reached by car, including the New Forest and the South Downs national parks.
Southampton Docks Car Hire
Southampton Docks is within easy reach of Marwell Zoo, Stonehenge, The New Forest, Historical Winchester, Dorset Coast, Isle of Wight, Southampton Shopping Centre and the Portsmouth Historic Dockyard.
Exploring Southampton
Just come off your cruise for the day? Why not pick a car from our Southampton Docks location and visit all the wonderful local attractions the South of England has to offer. Situated opposite Dock Gate 10. More Enterprise branch locations in Southampton
Southampton City Docks Van Hire
Whether you’re moving home or just picking up new furniture, our range of new, reliable vans in our Southampton City Docks branch will get you (and your goods) to where you need to be, safely and in comfort. Choose from our extensive fleet of commercial and passenger vans today.
Why hire with Enterprise?
Enterprise offers car and van hire worldwide, and with numerous branch locations it has never been this convenient. Whether it's for holiday, a business trip or to move goods, Enterprise can accommodate your needs. Offering short and long term hire, look no further. Receive the best customer service for a great price and book with Enterprise Rent-A-Car today.